Frequently Asked Questions

We will be in connection with guests by online platforms such as Airbnb or Booking.com. You will be able to verify the date of the conversation with the guests and you will get more information about the process.

No, hosts cannot change Airbnb account settings and it includes the minimum length of stay, price per night, security deposit, booking request settings, check-in / check-out times. Our experts will choose it carefully and make fit your property to improve the performance of the listing. Talk to us about your requirements and we'll find the best way to handle them.

We understand your concern and can assure your property’s security and the importance of it to us. We will be taking a security deposit to ensure that we only attract guests who are really interested in staying on your property and will treat it like home. In addition, we check all guests’ profiles, including feedback from other clients. Airbnb provides Host insurance of up to 1 million $ which we can claim any damages or stolen items against. We would encourage you to have your own building and contents insurance for Airbnb & holiday homes to insure you for incidences not covered by the Airbnb Host Protection Policy.

The income from your guests, we will transfer directly to you via Airbnb. Our services payment process is as follows: The bill will be issued after each stay, at the end of each month, or at the end of each stay. We will set the due date and payments can be online or through a mobile bank, bank transfer, or EFT.

Our minimum contract period is 6 months. Your property must be available for 27 weeks in a calendar year at a minimum.

Yes you can You can make a booking to stay at your property via your personalized host dashboard it is easy. Once you make the reservation, your dashboard will update the lists across channels so that these nights aren't available to the guests to book. When you make a reservation, just make sure you give us a notice before 16 days and your property has enough nights available for guests

We will offer our house manual template for you to fill in as much detail as possible. We will tell it to your guests electronically (i.e. email) and face-to-face at check-in.

We're the only home hospitality management service with our interior design team. Our team helps to increase your income to a high level by leading you to choose suitable furniture for guests

We have photos of your property, and all relevant details required of the host (including but not limited to: government ID, complete home directory, scheduled main drop, Airbnb verification, and listing deposit ), your listing can go live in 48 hours on Airbnb. If your photography is scheduled, it can take up to 24 hours for the photographer to edit it, after which the drawer will start immediately within 48 hours. Due to independent approval processes for channels other than Airbnb, advertising may vary depending on the time of announcement or the state of entry

We are listing your property at various locations up to 15 rental platforms and websites like Airbnb, Homeaway, Tribadvisor et. We also optimize prices to make sure that your place maintains a certain level of occupancy.

No –even we love all creatures, we can take responsibility for the well-being of a host’s pet so cannot allow our hosts to leave their pets in their properties.

We always recommend removing items of high value from your home in order to preserve their integrity You can leave other personal stuff at home provided they're stored away and leave enough space for guests to unload their belongings. We encourage the hosts to leave the decor and photographs at home because it helps to create a welcoming environment.

We will sum up the basic items that you need to start hosting guests in your home. if you don't have them all yet we'll help you get ready
In Bedroom:
2 Pillows
2 Duvets

Lamps
Clothes storage and hangers
In Kitchen:
Microwave
Kettle
Bin
Cutlery
Plates
Bowls
Glasses and Cups
Cooking Pots and Pans
In Bathroom:
Hair dryer
Small bin
Toilet paper
Toilet brush
In Living Room:
Iron and ironing board
Mop
Vacuum cleaner and bags
cabinet space for towels and guests’ toiletries/belongings
and Others:
4 sets of keys
Wi-Fi
Heating and hot water